What Do I Do If I Never Received a Confirmation Email from Radisson?

If you tried to make a reservation at a Radisson hotel, you should have received a confirmation email from the company soon after. If you didn't, check your spam and promotions folders. If you don't find it there, you must find your reservation in Radisson's system to see if it really went through. Use Radisson's reservation finder tool, use the Radisson app or contact a hotel representative for help.

After making a reservation with a Radisson hotel, the company is supposed to send you a confirmation email containing your confirmation number, the terms and conditions of your rental, and so forth. If you didn't receive a confirmation email, you are likely worried that something went wrong and that you don't really have a reservation at all. Luckily, you can quickly and easily find out for yourself. This article will teach you a few ways to do it.

Check Your Other Folders

Before doing anything else, it's worth checking your spam and promotions folders. It's always possible that your email program mistook it for junk mail and sent it to one of these locations. If it did, move it back to your main folder and mark it as important so your email doesn't do it to you again in the future.

How to Find Your Radisson Reservation Online

You can easily look up your reservation online by using the Radisson reservation finder tools. Follow these instructions if you have a Radisson account:

Go to Radisson's home page.
Click the Sign In button in the upper right corner.
Sign in.
Click on the My Reservations button at the top of the screen.
Locate your reservation in the list and click it.

Find your reservation without a Radisson account by using these instructions:

Go to Radisson's reservation finder page.
Enter your first and last names.
Enter the confirmation code.
Click on the Find a Reservation button.
Find your reservation in the list and click it.

If you don't have your reservation's confirmation number anymore, call the hotel and ask the clerk to check if you do indeed have a reservation. Please note, you need to call the hotel you made the reservation with, not the Radisson corporation.

How to Find a Radisson Reservation on the App

You can also use the Radisson app to find your reservation. Just open the app and tap on the reservations option in your account.

Check Your Bank Account

If you suspect that something went wrong during the reservation process, it would be a wise idea to check your bank account to see if there were any errors in the amount you were charged for the reservation.

Contacting Radisson

If you have any questions, or if you need additional assistance in figuring out whether your reservation is valid, contact a Radisson customer service representative for help. You can use the phone or the help forum.

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