How Do I Get a Refund from Radisson?

If you were planning a stay at a Radisson but have to cancel it, you are probably wondering what its cancellation policy is and if it allows you to get a refund. Each individual Radisson sets its own cancellation policy. You can find your online or in the confirmation email. You can easily cancel your reservation online and get a refund if eligible.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

If something unexpected has happened and forced you to change your travel plans, you are probably wondering how to cancel your Radisson reservation and get a refund. This article will tell you all about it.

Radisson's Cancellation Policy

Radisson hotels do not all have the same cancellation policy. The company allows each hotel to set its own cancellation policy. While they can vary a fair bit, many of them let you cancel your reservation and receive a refund as long as you make the cancellation 24 hours or more before check-in.

However, if you made your Radisson reservation via a discount booking site or a travel agent, your Radisson hotel's cancellation policy doesn't matter, because you are bound by the booking agent's cancellation policy instead. To find out exactly what that policy is, contact the booking agent.

How to Find Your Radisson Cancellation Policy

When you made the reservation, you were shown your hotel's cancellation policy. It is also located in the confirmation email the company sent you after making the reservation.

However, if you didn't make note of the policy at the time and either didn't get the email or no longer have it, you can look up your reservation on the Radisson website. To do so, just follow these instructions:

  1. Go to Radisson's website.
  2. Click on Sign In.
  3. Sign into your Radisson account.
  4. Click on My Reservations in the navigation bar.
  5. Find your reservation and click on it.

If you don't have a Radisson account, you can find your reservation by following these instructions:

  1. Go to Radisson's reservation lookup page.
  2. Enter your confirmation code and names in the appropriate text fields.
  3. Click on Find a Reservation.
  4. Locate your reservation and click it.

If you no longer have your confirmation number, you will need to call the hotel and ask the desk clerk what the hotel's cancellation policy is.

How to Get a Refund

To get a refund, all you need to do is locate your reservation using one of the methods described above. Once you find it, you will see an option for changing or canceling your reservation. Click on it, and follow the prompts to cancel your reservation. If your cancellation is eligible for a refund according to your hotel's policy, Radisson will automatically issue a refund, though it might take some time to process.

Contacting Radisson

If you need to ask about Radisson's cancellation policy, contact a Radisson representative. You can talk to one over the phone or on Radisson's help forum.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Get a Refund from Radisson?

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