Guests who want to cancel their accommodation at Radisson must refer to the hotel's cancellation policy. This is displayed during the confirmation process and is also sent to your confirmation email. Cancellation policies vary so make sure you fully read and understood them before canceling your reservation.
Below are the steps to canceling your Radisson booking:
1. Go to the Radisson Hotel website and click My Reservations found on top of the website.
2. Click Find Your Reservations and enter your name and confirmation number. Do keep in mind that you need to create a guest account in order to modify your reservation.
3. Click Cancel Your Booking. If you fail to cancel, Radisson will charge a minimum of one night to your registered credit card.
If you haven't made a reservation yet, follow the steps below:
1. Go to the Radisson Hotel's official website.
2. Enter your destination, date, occupancy and rate. Click Search.
3. Check the rate details and select an accommodation. Click Select.
4. Enter your personal details and your room preferences. You may also add an additional guest.
5. Add your payment details and review your booking. Add a voucher code if you have any. Check the box under Radisson Rewards if you want to become a member of the program.
6. Click Guarantee the Reservation.
7. Wait for the confirmation email and contact Customer Support if you have questions.
You will not be charged yet but Radisson will put a hold on your credit card. The actual charge will be when the hotel finalizes the transaction process. Should you change travel plans, make sure you cancel before your trip. For questions regarding cancellations and reservations, please don't hesitate to contact Customer Support.
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