How Do I Dispute a Charge with Radisson?

Log in to your Radisson account and go to My Account to dispute a charge. Select the charge you want to appeal, then click Dispute a Charge. Choose your reason for disputing this charge from the list of options and wait for Radisson's response. Don't forget to check your email for updates.

When you book a stay at Radisson hotels, you may find that your credit card has been charged. It is important to dispute them as soon as possible if you did not authorize some charges or if they were not made correctly. Here are the steps to dispute a charge with Radisson.

1. Log In to Your Radisson Account

2. Find the Charge You Want To Dispute

Next, you'll want to find the charge in question. Go into your Radisson account, click My Bookings and search. You should be able to find your bookings by clicking Booked Rooms. Once there, click on one of those entries until you see any charges made during this period.

3. Click Dispute a Charge

Select Dispute a Charge and follow the prompts. You'll need to provide the necessary documents supporting your reason for disputing this charge. These could include a copy of your receipt or confirmation email.

4. Choose Your Reason for Disputing the Charge

After you select your reason for disputing the charge, you'll be prompted to enter more information. You can choose from a list of reasons or write your reason. If you're disputing a charge because of an error in the price, for example, then selecting Product Not Received will help Radisson understand why it should consider removing it from your bill.

5. Wait for Radisson To Respond

This is a very important step. It may take some time to respond, so you need to check your email regularly during this time. Additionally, be sure to check the folders in which emails from Radisson might end up, including spam folder (or junk mail), inbox and even promotions tab.

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