What Is Radisson's Coronavirus Change or Cancellation Policy?

Radisson modified its change and cancellation policies in response to the coronavirus, as most other hotel companies did. If you are thinking of booking a stay with Radisson, you may be wondering what its current coronavirus change and cancellation policies are. To find out more, keep on reading.

Radisson's Current Change and Cancellation Policies

At the moment, Radisson hotels do not have any coronavirus-related modifications to their change and cancellation policies. Radisson does not set a mandatory change or cancellation policy for any of its hotels. Instead, each one sets its own. Many of them, however, allow you to make changes and cancellations without penalty as long as you do so more than 24 hours before check-in time.

Please note that if you made your reservation through a third party like a travel agent or a discount booking site, it's that third party's change and cancellation policies that apply, not Radisson's. You will have to contact that third party to find out what they are.

How to Find Your Radisson Hotel's Change and Cancellation Policies

You should have been shown a copy of these policies at the time you made the reservation. If you did not note them at the time, check the confirmation email that Radisson sent you after you made your reservation. It should contain the relevant policies as well.

If you never got that email, or if you no longer have access to it, you can also look your reservation up online, which should have a copy of the hotel's change and cancellation policies. To look up your reservation, follow these instructions:

1. Go to the Radisson website.
2. Click on the Sign In link in the upper right corner.
3. Sign into your account.
4. Click on the My Reservations link in the navigation bar at the top of the page.
5. Find your reservation in the list.
6. Click on it.

If you do not have an account, you can also look up your reservation this way:

1. Go to the reservation lookup page.
2. Enter your first and last names and the confirmation code in the text fields provided.
3. Hit the Find a Reservation button.
4. Find your reservation in the list.
5. Click on it.

If you don't have the confirmation number, you will have to call the hotel you have the reservation with. Talk to the desk clerk and ask what the hotel's change and cancellation policies are.

Radisson's Previous Coronavirus Change and Cancellation Policy

Previously, Radisson had altered the policies of all its hotels to allow free changes and cancellations at any time as a response to the coronavirus. It is likely that if circumstances warranted it, this is the sort of policy it would return to.

Contacting Radisson

If you have any further questions about Radisson's change and cancellation policies, you can contact a Radisson customer service agent for help. You can find one by phone or on the Radisson help forum.