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ProFlowers Customer FAQ

Top Answers & How-to Guides

What is ProFlowers's Phone Number?

The question we are asked most often is about how to talk to ProFlowers customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a specific delivery date and time?

Yes, you can request a specific delivery date for your ProFlowers order. During the online checkout process, you will be prompted to...
Ask any question you have about ProFlowers customer service, get an answer now.
Contact ProFlowers customer service

Payment Methods

What payment methods do you accept?

At ProFlowers, we strive to make the ordering process as convenient as possible. We accept a variety of payment methods to accommodate...
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Order Tracking

Can I track the delivery of my order?

Yes, you can track the delivery of your order with ProFlowers. After your order is placed, you will receive a confirmation email containing...
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Return Policy

What is your return and refund policy?

Our return and refund policy at ProFlowers is designed to ensure customer satisfaction. If you are unsatisfied with your purchase or...
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Delivery Options

Do you offer same-day delivery?

Yes, we offer same-day delivery on select flower arrangements. To take advantage of this service, simply place your order before the...
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Do you offer international shipping?

No, ProFlowers currently does not offer international shipping. We only provide delivery within the United States and its territories....
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Personalization

Can I include a personalized message with my order?

Yes, you can include a personalized message with your order at ProFlowers. We understand that a personal touch can make a gift even...
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Guarantee

What is the ProFlowers guarantee?

The ProFlowers guarantee assures complete customer satisfaction. We take pride in delivering fresh, high-quality flowers that will...
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Fees

Are there any additional fees for delivery?

No, there are no additional fees for delivery at ProFlowers. The price you see advertised on the website is the final cost you will...
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Delivery Requests

Can I request a specific delivery date and time?

Yes, you can request a specific delivery date for your ProFlowers order. During the online checkout process, you will be prompted to...
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Help me with my ProFlowers customer service issue

Ask any question you have about ProFlowers customer service. We will do our best to get you answers right away.
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