What happens if my flowers arrive damaged?

If flowers from ProFlowers arrive damaged, they typically have policies in place to address such concerns. It is important for customers to carefully inspect their delivery upon arrival. Should the flowers be damaged, customers usually have the option to follow ProFlowers' guidelines to report the issue. This might include providing photographs of the damaged item and details about the order. In many cases, ProFlowers aims to ensure customer satisfaction and may offer solutions such as a replacement for the damaged flowers or a refund. The resolution might depend on the specific circumstances, including the nature of the damage and shipping conditions. For the most accurate and up-to-date instructions on handling such situations, including how to proceed with a claim or request a replacement, customers should check the relevant section on the ProFlowers website. There, one can typically find information regarding policies on damaged goods, returns, and customer support resources. It is advisable to act promptly after receiving the damaged delivery to ensure a timely response and resolution. Overall, ProFlowers strives to provide quality products and attentive customer service to address any issues that may arise.