© GetHuman Inc.

Premera Blue Cross Customer FAQ

Top Answers & How-to Guides

What is Premera Blue Cross's Phone Number?

The question we are asked most often is about how to talk to Premera Blue Cross customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Premera Blue Cross customer service, get an answer now.
Contact Premera Blue Cross customer service

Recent Premera Blue Cross Customer Questions

Help me with my Premera Blue Cross customer service issue

Finding Healthcare Providers

How do I find a doctor or healthcare provider in my network?

To locate a doctor or healthcare provider in-network with Premera Blue Cross, visit their official website and use the provider...
Read more

Can I use my Premera Blue Cross insurance when traveling out of state or abroad?

Premera Blue Cross insurance generally provides coverage when traveling out of state, though benefits depend on the specific...
Read more

Services Offered

What services does Premera Blue Cross offer?

Premera Blue Cross provides a wide array of health insurance services for individuals, families, and businesses, including...
Read more

How do I update my personal information with Premera Blue Cross?

Members can update their personal information with Premera Blue Cross through the member portal online, where they can change...
Read more

Insurance Plans and Coverage

What health insurance plans are available through Premera Blue Cross?

Premera Blue Cross provides a range of health insurance options, including individual and family plans with various coverage...
Read more

What are the coverage options for prescription medications?

Premera Blue Cross offers various prescription medication coverage options that differ by health plan. Typically, coverage...
Read more

What preventive services are covered under my plan?

Premera Blue Cross offers various preventive services that can help members stay healthy and detect issues early. These might...
Read more

What are the different types of health insurance plans Premera Blue Cross offers?

Premera Blue Cross provides a variety of health insurance options, including individual and family plans, group employer plans,...
Read more

How does Premera Blue Cross handle out-of-network services?

Premera Blue Cross has specific rules for out-of-network services, which can vary based on individual plans. Members may incur...
Read more

Payments and Discounts

What is the cost of premiums and how do I make payments?

The cost of premiums with Premera Blue Cross varies based on factors such as the selected plan, coverage level, age of insured,...
Read more

Are there any discounts or wellness programs available to Premera Blue Cross members?

Premera Blue Cross provides a range of wellness programs and discounts that focus on health improvement and preventive care,...
Read more

Claims and Appeals

How can I submit a claim for services received?

To submit a claim for services with Premera Blue Cross, members must gather necessary documents, complete a claims form...
Read more

What do I do if my claim is denied?

In the event of a claim denial, one should first review the explanation of benefits to understand the reasons behind it....
Read more

What is the process for appealing a decision regarding coverage?

The appeal process for coverage decisions at Premera Blue Cross requires members to review their denial notice, gather...
Read more

What is the process for getting a prior authorization for services?

The process for obtaining prior authorization with Premera Blue Cross includes identifying the needed service, having the...
Read more
We look to the Premera Blue Cross issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Premera Blue Cross issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!