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Polo Ralph Lauren Customer FAQ

Top Answers & How-to Guides

What is Polo Ralph Lauren's Phone Number?

The question we are asked most often is about how to talk to Polo Ralph Lauren customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Polo Ralph Lauren Customer Questions

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Gift Card Support

How Do I Check the Balance on My Polo Gift Card?

To check your Polo gift card balance online, you'll need to visit the Polo website and sign in with your username and password....
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What Do I Do If My Polo Gift Card Balance Won't Load?

If your Polo gift card's balance won't display properly when you use the company's online gift card balance checker, you should...
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How Do I Buy a Gift Card from Polo?

Visit the Polo website and sign in or create an account to buy a Polo gift card. Click on the Gift Card icon, then click Buy...
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How Do I Request a Refund to a Gift Card from Polo?

Select the Return and Exchange option and fill out all required information about your order and email address to request a...
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How Do I Send Someone a Polo Gift Card?

Giving someone a Ralph Lauren Polo gift card is a great way to show you are thinking of them, and it's easy using one of two...
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How Do I Use My Polo Gift Card for My Purchase?

First, check the balance on your card to use a Polo gift card. Log in using your email address and password. Choose an item you...
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Product and Policy FAQs

What is the return policy for Polo Ralph Lauren?

Polo Ralph Lauren's return policy allows customers thirty days to return unworn and unwashed items for a full refund. Certain...
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What payment methods does Polo Ralph Lauren accept?

Polo Ralph Lauren generally accepts various payment methods, including major credit cards and digital wallets like PayPal. Cash...
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What is the sizing chart for Polo Ralph Lauren products?

Polo Ralph Lauren provides a detailed sizing chart to help customers select the right fit across different categories,...
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Are there any sales or promotions currently available at Polo Ralph Lauren?

Polo Ralph Lauren regularly provides various discounts and promotions, including seasonal sales and holiday offers. To find...
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Are Polo Ralph Lauren products eligible for warranty?

Polo Ralph Lauren provides a warranty on its products, covering defects in materials and craftsmanship during normal use. This...
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Does Polo Ralph Lauren have a loyalty program?

Polo Ralph Lauren offers a loyalty program called Ralph Lauren Rewards, which allows customers to earn points on purchases both...
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Order Information

Can I track my order from Polo Ralph Lauren?

Polo Ralph Lauren provides order tracking through a confirmation email sent to customers after purchase, containing a tracking...
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How long does it take to receive my order from Polo Ralph Lauren?

Delivery times for orders from Polo Ralph Lauren vary based on shipping methods and destination. Standard U.S. shipping...
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Can I cancel or change my order from Polo Ralph Lauren?

Polo Ralph Lauren has specific policies that make it difficult to change or cancel orders once they are placed, as orders are...
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Does Polo Ralph Lauren offer international shipping?

Polo Ralph Lauren does provide international shipping, allowing customers outside the United States to order products, though...
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Polo Ralph Lauren issues reported to GetHuman
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