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Capital One Auto Finance Customer FAQ

Top Answers & How-to Guides

What is Capital One Auto Finance's Phone Number?

The question we are asked most often is about how to talk to Capital One Auto Finance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Capital One Auto Finance customer service, get an answer now.

Recent Capital One Auto Finance Customer Questions

Can i extend my auto loan payment with capital one

Yes, you may be able to extend your auto loan payment with Capital One. Options for managing your payments can include deferments or loan modifications, which can provide temporary relief. It's important to review your specific loan terms and conditions.
Asked May 27, 2025 10:17 PM

Can i defer my auto loan payment with capital one

You may be able to defer your auto loan payment, but eligibility and terms can vary. It's important to check the specific options available for your loan account. Please refer to the details provided in the payment or account management section on the page you are viewing for more information.
Asked May 27, 2025 10:12 PM

Can i get a letter about the repossession of the Chrysler 300 for OMV

Yes, after your Chrysler 300 is repossessed by Capital One Auto Finance, you can receive a notice that provides information about the repossession. It will also include options available to you, such as how to retrieve your car or how to pay off your loan. You should contact Capital One Auto Finance directly and request this letter if you didn't receive it to ensure all your paperwork is in order.
Asked Mar 20, 2024 7:49 PM

I am an AUTO dealer trying to make a payoff I need the account number

We're sorry, but we can't provide specific account details or facilitate transactions through this platform. It's crucial to maintain respect for customer security and privacy. As a dealer, you should reach out to your customer directly to request any account details necessary. The customer should then authorize this transaction with Capital One Auto Finance. It's vital to ensure that such operations happen via official Capital One channels to maintain the utmost security for customer details.
Asked Mar 13, 2024 5:21 PM

How can I get my title released from lien that Capital One has on an old paid off credit card?

If your auto loan was with Capital One Auto Finance and is now fully paid off, you should receive a release of lien on your title. If you've not received it, contact Capital One Auto Finance directly. They have a team who specializes in lien releases. Please ensure that your payment has cleared and it's been 7 to 10 business days after your final payment to allow time for processing. The specific process may vary state-by-state due to different DMV regulations, so it's also worth checking the requirements of your state. Always remember to communicate clearly with all parties involved to make sure the process goes smoothly.
Asked Feb 22, 2024 3:37 AM

Help me with my Capital One Auto Finance customer service issue

Loan Eligibility and Criteria

What are the eligibility criteria for getting an auto loan with Capital One?

Capital One Auto Finance requires applicants to be at least eighteen years old, have a valid Social Security number, and proof...

What is the minimum and maximum loan amount you can borrow?

Capital One Auto Finance provides loan amounts starting around four thousand dollars, suitable for budget-friendly vehicles....

Do I need to have a co-signer for an auto loan?

The requirement for a co-signer on an auto loan from Capital One Auto Finance depends on various factors like credit history...

Loan Terms and Rates

What is the maximum loan term offered by Capital One Auto Finance?

Capital One Auto Finance usually provides loan terms between 36 and 84 months, depending on factors like vehicle type, loan...

How long does it take to get approved for an auto loan?

The time it takes to get approved for a loan from Capital One Auto Finance can vary. Many applicants receive a decision...

What is the interest rate offered for auto loans?

Interest rates for auto loans from Capital One Auto Finance differ based on factors such as credit score, loan term, vehicle...

Can I refinance my existing auto loan with Capital One?

Capital One Auto Finance allows borrowers to refinance existing auto loans, potentially securing better terms. Eligibility is...

Can I pay off my auto loan early?

Yes, borrowers can pay off their Capital One Auto Finance loans early, usually without penalties. This offers a chance to save...

Can I pay off my auto loan early?

Yes, borrowers can pay off their Capital One Auto Finance loans early, usually without penalties. This offers a chance to save...

Payment and Management

What happens if I miss a payment on my auto loan?

A missed payment on a Capital One Auto Finance loan can result in late fees and negatively affect credit scores. If prolonged,...

What options do I have if I cannot afford my auto loan payment?

If unable to meet auto loan payments, options include discussing the situation with the lender, exploring payment deferment,...

Can I change my payment due date with Capital One Auto Finance?

Yes, changing a payment due date with Capital One Auto Finance is allowed. Customers can align payments with their finances,...

Car Financing Options

Can I finance a used car with Capital One Auto Finance?

Capital One Auto Finance does provide financing for used cars, offering various loan options. The application process is...

Does Capital One offer any incentives or discounts for auto loans?

Capital One Auto Finance does not commonly promote specific incentives or discounts for auto loans. However, they do offer...

What happens to my auto loan if I sell my car?

When selling a car with an active auto loan, the loan must be settled, usually requiring the seller to pay off the remaining...

How can I check the status of my auto loan application?

Applicants can check their Capital One Auto Finance loan application status by visiting the official website. They can log in...

What information do I need to refinance my auto loan with Capital One?

To refinance an auto loan with Capital One, borrowers need to gather important information, including current loan details,...
We look to the Capital One Auto Finance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Capital One Auto Finance issues reported to GetHuman
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