Partsgeek.com Customer FAQ

Partsgeek has a strict 30-day return policy where items cannot be returned after the allotted time. You need an RMA number to process a return, which can be obtained by submitting a support ticket

To return part of an order, you need to initiate the return process according to Partsgeek.com's return policy. Typically, this involves logging into your account, selecting the order you wish to return part of, and following the provided instructions for returning specific items. Be sure to check the condition requirements and return timelines to ensure a smooth return process.

Delivery times can vary based on the shipping method selected and the location. If you ordered a part yesterday, it may arrive before January 18, but this is not guaranteed. Check the estimated delivery date provided during the checkout process for a more accurate timeframe.

Orders are typically processed and shipped within one to two business days. Once your order is shipped, you will receive a tracking number to follow its progress. Please refer to your order confirmation for specific details regarding your shipment.

We're sorry to hear about the incomplete order. To resolve this, we recommend finding the contact link on the page you're viewing, which will provide the most current information for reaching Partsgeek's customer service. They will be able to check your order status and rectify any issues. While we know this isn't ideal, they are certainly there to help make right any problems with your order. Please have your order number ready when contacting them to expedite the process.