© GetHuman Inc.

What happens if my order is damaged during shipping?

Asked 5 months ago
If an order from Partsgeek.com is damaged during shipping, the customer should take specific steps to address the situation. It is important to inspect the package immediately upon receiving it. If there is visible damage to the package itself or the items inside, the customer should document the damage with photographs and note any discrepancies. This documentation is crucial for reporting the issue. Typically, customers are advised to review the return policy of Partsgeek.com, which outlines the procedures for handling damaged goods. Customers may need to initiate a return or claim process to resolve the issue. The website often provides guidance on how to report damages through their returns portal or customer service section. Since policies may vary and could change, it is also recommended to check the current web page or the terms and conditions for the most up-to-date information. Ultimately, the customer should rely on the instructions provided directly by Partsgeek.com to ensure a smooth resolution to any damage incurred during shipping.
Answered Jun 29th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Partsgeek.com Questions

Need to call Partsgeek.com?

If you need to call Partsgeek.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Partsgeek.com

Partsgeek.com

Find a list of many popular Partsgeek.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Partsgeek.com Partsgeek.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!