What happens if my order is damaged during shipping?
Asked 5 months ago
If an order from Partsgeek.com is damaged during shipping, the customer should take specific steps to address the situation. It is important to inspect the package immediately upon receiving it. If there is visible damage to the package itself or the items inside, the customer should document the damage with photographs and note any discrepancies. This documentation is crucial for reporting the issue.
Typically, customers are advised to review the return policy of Partsgeek.com, which outlines the procedures for handling damaged goods. Customers may need to initiate a return or claim process to resolve the issue. The website often provides guidance on how to report damages through their returns portal or customer service section.
Since policies may vary and could change, it is also recommended to check the current web page or the terms and conditions for the most up-to-date information. Ultimately, the customer should rely on the instructions provided directly by Partsgeek.com to ensure a smooth resolution to any damage incurred during shipping.
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