How Do I Talk to Orbitz Customer Support?
Customers may face an unexpected issue while using Orbitz. Fortunately, you can get in touch with its customer support quickly. Talk to a live representative through a phone call or live chat option. You may also connect with customer service via Twitter. Additionally, the company has a help desk to find solutions to your issues.
Orbitz is your one-stop destination to book your travel tickets and vacation packages. This popular travel website uses advanced yet easy-to-use technology to make planning your trips much easier and quicker. You can book hotels, rentals, flights, cruises, and activities.
If you cannot book the tickets or face any other issue, you can talk to Orbitz customer support and resolve it. There are numerous ways to reach out to the company's customer service.
Through A Phone Call
You can easily reach out to the company's customer service by giving them a call. The service line is available 24/7. You may call them according to your convenience. However, there may be a slight wait time to connect to a live representative.
Follow the prompts according to your type of issue to get targeted help. You may also skip the prompts and reach a live representative faster by pressing 0. Orbitz also has an international customer service phone number. Charges may apply for international calls.
Make sure to keep all the accurate information and documents ready. The representative usually asks for your details before proceeding to resolve the issue. They may ask for your name, address, registered email address, booking reference number, and other related information.
Through Live Chat
If you wish to cut down the wait time and connect with customer support instantly, you can live chat with them. While the customer representative may not call you back, you can discuss your issue in the chatbox. A service representative then resolves it and updates you as soon as possible.
Orbitz's live chat is available from 7 AM -10 PM (EST) every Monday to Friday. Meanwhile, on weekends, you can live chat from 10 AM to 9 PM (EST).
If you have any queries after hours, you can chat with a virtual agent who is available 24/7. Virtual agents may not be able to solve every issue. However, they can assist in changing your bookings, redeeming your airline credit, and handle other requests.
Connect Through Twitter
You can contact Orbitz customer support through Twitter as well. Send them a tweet mentioning your issue, and a customer representative gets in touch with you. The travel company has a good reputation for responding to social media requests quickly.
The representative may solve your issue directly or prompt you to connect through a phone call.
Help Desk
Alternatively, you can find solutions to your issue through the company's help desk. The help pages cover various common issues through some valuable troubleshooting tips and a frequently asked questions (FAQ) forum.
Select the topic that reflects your problem from the list of issues to review the information.
Common Customer Issues
Customers usually contact the Orbitz support team for a variety of issues regarding the booking of tickets. The most common issues include the following:
- Changing a booking
- Trouble in booking a ticket or hotel through the website or app
- Finding the itinerary
- Inability to update account information
- Refund issues
- Gift card scams
The travel website has mixed reviews for its customer satisfaction. Some find the services good enough while some customers complain about its inefficiency. However, customer service has a better reputation with prompt responses.
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