What should I do if I did not receive my itinerary after booking?

If a customer does not receive their itinerary after making a booking through Orbitz, there are several steps they can take to resolve the issue. First, it is advisable to check the email address used during the booking process to ensure that the itinerary was sent there. Often, automated confirmation emails can be found in the spam or junk folder, so checking those folders is also a good idea. If the itinerary is still not located, the customer might consider returning to the Orbitz website. There, they can use the booking reference number to retrieve their itinerary directly through the 'My Trips' section. This feature allows customers to access their travel details without the need for email confirmation. In cases where assistance is needed, customers may find helpful contact information on the website. This could lead to a resolution more efficiently. Being proactive is often beneficial in such situations to ensure all travel plans are well organized.