Orbitz has a price match guarantee policy that allows customers to feel confident about their booking decisions. If a customer finds a lower price for the same itinerary on a competitor's website within a specific timeframe after booking, they may be eligible for a price match. To qualify for the price match, the lower price must include all fees and taxes and be for the exact same travel details, such as dates, hotel rooms, and flight times.
It is important for customers to provide adequate documentation of the lower price, such as a screenshot or a link to the competitor's offer, in order to initiate the price match process. Historically, Orbitz has aimed to process these requests quickly, ensuring that customers receive the best possible price for their travel plans. For the most accurate and updated information regarding the price match policy, it is advisable for customers to review the current terms on Orbitz's official website, where further details may be available.