How Do I Cancel My Hotel Reservation with Orbitz?

Canceling your hotel reservation with Orbitz is easy, and there are four different ways to do so. You can cancel your booking yourself by navigating to the ‘My Trips' page of the website or use live chat to cancel a booking. To contact an agent directly, click ‘contact us' on the customer service page or fill in a cancellation request form.

Orbitz is a fantastic site that allows you to book hotels and other types of accommodation worldwide. If, however, you've decided to cancel your booking for whatever reason, you can do so through the website or by contacting the customer service team. It's best to cancel your booking as soon as possible so that the hotel can re-let your room and give you a refund. You must cancel your hotel within twenty-four hours of arriving in order to receive a full refund.

At the moment, many people have had to cancel or change their travel plans due to restrictions associated with COVID-19. Follow these simple steps to cancel a hotel reservation with Orbitz.

You'll need your itinerary number to cancel your reservation, which you will find on your confirmation email. You can also find this number on your My Trips page. You can log into your Orbitz account and then navigate to ‘My Trips' where you'll find your itinerary number. It would help if you also had your travel dates ready and your contact details before you attempt to cancel your booking.

How to cancel your booking

You can cancel your hotel reservation in one of the following four ways.

My Trips

Hotel reservations can be canceled in a few different ways. You can cancel online by logging into your account and navigating to the ‘My Trips' page. You'll then be able to follow the instructions to cancel.

Live Chat

You can also cancel your reservation using live chat. On the ‘My Trips' page, click the ‘Chat Now' button. You'll be able to cancel your booking with the help of a virtual agent.

Cancellation form

You'll be able to find a cancel request form on the Orbitz website, which you can fill in using your itinerary number and your booking details.

Contact us

Visit the customer service page and click ‘Contact us' if your hotel stay starts within 24 hours, and you're looking to cancel. You'll be connected with an agent who will be able to cancel your booking.

Contact the Orbitz Customer Service Team

If you've followed the above steps without success, you may like to phone the Orbitz customer service team, who can give you further help and advice. Calls will be answered twenty four hours a day, seven days a week. You can also contact the customer service team via email or social media.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Hotel Reservation with Orbitz?

Why does GetHuman Write How-to Guides for Orbitz Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Orbitz in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Hotel Reservation with Orbitz? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Orbitz

Asked 4 years ago
Updated 2 years ago
Viewed 723,304 times
Orbitz
Cancel Orbitz reservation
Cancel hotel reservation with Orbitz
Cancel Orbitz booking
Cancel an Orbitz hotel reservation
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!