How do I cancel my Match.com subscription?

In a nutshell: To cancel a Match.com subscription, users need to log back in and go to Settings, tap Manage Subscription, then click Cancel Membership. Wait for the confirmation message and email. To cancel additional

Christian Allen is the editor / author responsible for this content.
Jun 14, 2024

Introduction

When users decide to cancel their Match.com subscription, their profiles and photos will no longer be available to other members. If they want to join Match.com again, they must log back in to reactivate their account. Users can also cancel additional features such as Private Mode, and there's no need to cancel their whole subscription if they intend to only cancel an additional feature. Are you planning to cancel your Match.com subscription? Read this article for the step-by-step guide.

Log In To Your Match.com Account

Use this link: https://mobi.match.com/login/

Just type in your login credentials and tap Sign In.

Select Your Account

Tap the Gear Account and Click Settings

You'll find this in the upper right corner of the page.

How do I cancel my Match.com subscription? (Step 3)

Tap Manage Subscription

How do I cancel my Match.com subscription? (Step 4)

Click Cancel Membership and Remove Profile

Tap this option if you're certain about canceling your subscription with Match.com. Wait for the message that says, "Your Membership Has Been Canceled." This is a confirmation that your membership or subscription with Match.com has been successfully canceled. You will also receive a confirmation email.

If you have a free trial and wish to cancel, you can also do this on the Manage Subscription page. You'll need to resign your subscription and Match.com will ask you to reenter your password. Just follow the instructions on how to resign your trial subscription to avoid getting billed. Make sure you complete the process and wait for the confirmation email to ensure a successful cancellation.

If you want to cancel an additional feature, follow the steps below.

How do I cancel my Match.com subscription? (Step 5)

Log Back In to Your Account

Go to Settings and Manage Subscription

Tap on Subscription Status

Look for the feature you want to cancel, then tap the Deactivate link on the right. When prompted, tap Yes to confirm the cancellation.

Conclusion

After the cancellation process, you will no longer be able to receive the emails you requested from Match.com. Your profile and photos will also be hidden. Don't worry, you can always reactivate your account as long as you sign in within two years. You'll need the same login credentials to reactivate your Match.com account. Still have questions about canceling a subscription? Don't hesitate to get in touch with Customer Support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I cancel my Match.com subscription?

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