How Do I Delete an Existing Bill Pay Payee with Goldman Sachs?

Setting up bill pay is convenient; however, when you need to delete an existing bill pay payee from your Goldman Sachs account, you can accomplish this by logging into your account on your mobile device or computer, entering the bill pay section, and removing the payee in a few steps.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

If you have a deposit account or credit card through Goldman Sachs, you have the option to set up bill pay; however, you may want to delete a vendor from your automatic payments. How do you delete an existing bill pay payee from your Goldman Sachs account? You can find out more about Goldman Sachs by calling customer support here, and below are steps to take to remove a payee online.

Deleting an Existing Bill Pay Payee on Your Goldman Sachs Account

At any time, you have the option to add or remove payees from your bill pay on your account at Goldman Sachs, and you can do this by following the steps listed here:

  1. Open the Goldman Sachs website on your computer or the app on your mobile device.
  2. Log into your account.
  3. Navigate to your bill pay section.
  4. Find the payee you wish to remove from your account and click that payee.
  5. Click on the delete button to remove the payee from your account.
  6. Confirm you wish to remove that vendor.

It is important to note pending transactions will not be canceled and will still process from your account. Check your monthly statement regularly to ensure payments have stopped to the payee from that account. If a payment processes after you've removed the payee, contact customer support here to dispute the payment.

Deleting a Payee Through the Payee's Website

You can also log into your online account access with the payee to remove them from your Goldman Sachs account if the recurring payments were established that way. Do the following:

  1. Open the payee's website and log into your account.
  2. Navigate to payments and select the option to manage payments.
  3. Remove Goldman Sachs as the default payment method on the account to stop the payee from billing that account. Depending on the account, you may be required to enter a different account number or keep a payment method on file.
  4. Save changes to stop the payee from billing your Goldman Sachs account automatically.

Make sure you are fully aware of the terms and conditions when deleting an existing payee to know how quickly the change will occur. In other words, depending on where you are in the billing cycle, it may not start until the next bill is due. For more information or assistance, contact Goldman Sachs' customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Delete an Existing Bill Pay Payee with Goldman Sachs?

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