How Do I Cancel a Recurring Bill Payment with Goldman Sachs?

As a Goldman Sachs customer, you may have paid many bills online. But how do you cancel one of your recurring payments? You may want to stop your payments from going through for whatever reason. Here are the steps to cancel a recurring bill payment with Goldman Sachs.

1. Go Online to Your Account

When you visit you account and recent payments, you will see a list of all payments you made in the previous months under the Payments section of your account.

When you click on the payment, a menu will pop up with several options for managing it, such as sending it again, editing it, deleting it or viewing details about it.

2. Click the Account Services

Hover over your account number once you log in. Select Account Services. Go to recurring payments and click Edit Recurring Payments. A new window will pop up with a list of your recurring payments.

3. Select Cancel Recurring Payments

Choose Profile and click Bills. This will take you to the page to search for your bill payment. Select it. You'll see a box underneath your payment with an option to cancel it.

Add reasons for canceling the installment payment. To cancel the payment, click Cancel Recurring Payment. Choose Yes, Cancel This Recurring Payment.

4. Review Your Information

You should always carefully review your information before clicking Confirm Cancellation. You can correct it by following the on-screen prompts if the information is incorrect.

5. Confirming Cancellation

After confirming that you want to stop this recurring payment, a confirmation screen will appear with a link to return to your account homepage and links for contact information in case you need help or have other questions.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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