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Maps.com Customer FAQ

Top Answers & How-to Guides

What is Maps.com's Phone Number?

The question we are asked most often is about how to talk to Maps.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I save my favorite locations on Maps.com?

Maps.com has tools for exploring maps, but saving favorite locations is not commonly listed as a feature. Users may be looking...

What are the benefits of creating a Maps.com account?

Creating an account with Maps.com provides users the convenience of saving personalized settings and preferences, access to...
Ask any question you have about Maps.com customer service, get an answer now.
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Recent Maps.com Customer Questions

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Features and Functionality

Can I get directions on Maps.com?

Maps.com provides various mapping tools and high-quality visuals but does not specialize in turn-by-turn navigation directions....
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Can I change the map view from satellite to street mode?

Yes, users can easily switch between satellite and street modes on Maps.com by using icons or selections in the user interface....
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Is it possible to add multiple destinations for a trip on Maps.com?

Maps.com allows users to add multiple destinations to their trip planning, enabling the creation of custom routes. Users can...
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Can I report issues with the map data on Maps.com?

Yes, users can report map data issues on Maps.com by utilizing a reporting mechanism available on the website. Providing clear...
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Are there any user-generated content features on Maps.com?

Maps.com specializes in professional mapping solutions and geographic data, rather than user-generated content. While users can...
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User Account and Preferences

Can I save my favorite locations on Maps.com?

Maps.com has tools for exploring maps, but saving favorite locations is not commonly listed as a feature. Users may be looking...
Read more

What are the benefits of creating a Maps.com account?

Creating an account with Maps.com provides users the convenience of saving personalized settings and preferences, access to...
Read more

Can I share a location from Maps.com with others?

Yes, locations from Maps.com can be shared with others by generating a link or embed code through the platform's options. Users...
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Can I download maps for offline use?

Maps.com offers various mapping solutions where the option to download maps for offline use varies by service or application....
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How do I submit feedback or suggestions for Maps.com?

To provide feedback or suggestions for Maps.com, users should visit the official website, where they might find a contact form...
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Accessibility and Availability

Is Maps.com available on mobile devices?

Maps.com services can be accessed via mobile web browsers, although the experience may vary from desktop usage. The full range...
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Do I need an internet connection to use Maps.com?

Maps.com primarily requires an internet connection to access its various features and maps in real time. While offline options...
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Is there a mobile app for Maps.com?

Maps.com does not have a specific mobile application, but their website is optimized for mobile browsers, allowing users to...
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Data and Updates

How frequently is the map data updated on Maps.com?

Maps.com prioritizes data accuracy and regularly updates its map information based on type, area, and feedback. While some map...
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Are there subscription options available for Maps.com?

Maps.com provides several subscription options for different types of users, such as individuals, educators, and businesses....
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We look to the Maps.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Maps.com issues reported to GetHuman

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