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Boston Sports Clubs Customer FAQ

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How do I Contact Boston Sports Clubs Customer Service?

The question we are asked most often is about how to talk to Boston Sports Clubs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Membership Information

What are the membership options at BSC?

Boston Sports Clubs offers various membership options, including individual, couple, and family plans, along with short-term...
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Can I cancel my BSC membership?

Yes, a membership at Boston Sports Clubs can be canceled, typically requiring a written request or a cancellation form. Members...
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Can I transfer my BSC membership to a different location?

Boston Sports Clubs permits members to transfer their memberships to different locations within their network, though the steps...
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Is there a referral program for BSC members?

Boston Sports Clubs has a referral program that provides incentives for current members who invite others to join. Both the...
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Can I freeze my BSC membership?

Boston Sports Clubs permits membership freezes under specific circumstances, such as medical issues or prolonged travel....
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Facility and Amenities

What are the hours of operation for BSC?

Hours of operation for Boston Sports Clubs differ by location, typically starting around five or six in the morning and closing...
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What amenities are available at BSC?

Boston Sports Clubs provides a variety of amenities for fitness enthusiasts. Members can access an array of workout equipment,...
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Is there parking available at BSC?

Boston Sports Clubs generally has parking options at various locations, which can include free street parking and designated...
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Policies and Procedures

Are there any age restrictions for joining BSC?

Boston Sports Clubs generally requires individuals to be at least 18 years old for full membership. However, they offer...
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Can I bring a guest to BSC?

Boston Sports Clubs typically permits members to bring guests, but policies differ by location. Members should familiarize...
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What is the guest policy at BSC?

Boston Sports Clubs generally permits members to bring in one guest per visit, possibly for a fee that differs by location....
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What safety protocols are in place at BSC facilities?

Boston Sports Clubs prioritizes member safety with regular cleaning of equipment, sanitation of communal areas, and staff...
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Fitness and Training

What group fitness classes are offered at BSC?

Boston Sports Clubs features a wide variety of group fitness classes that appeal to different preferences and fitness levels,...
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Are personal training sessions available at BSC?

Boston Sports Clubs offers personal training sessions that deliver tailored guidance and workout plans based on individual...
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What should I bring for my first visit to BSC?

When visiting Boston Sports Clubs for the first time, preparation is key. It is advisable to bring a valid ID, comfortable...
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