Use this link or copy and paste it to send customer service an email
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Maps.com will reply our your email.
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Maps.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Maps.com?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Maps.com, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
At Maps.com, we strive to provide our users with the most up-to-date map data available. Our map data is refreshed and updated on a regular basis to ensure accuracy. The frequency of updates depends on various factors, including the type of map data, the coverage area, and the data source. Typically, our team works diligently to incorporate new information from reliable sources, such as government agencies, satellite imagery providers, and mapping technology advancements. For popular maps, like road maps or city maps, updates are more frequent to reflect changes in infrastructure, new developments, and altered routes. However, for less dynamic map data, such as historical maps or topographical maps, updates may be less frequent. Rest assured, we are committed to keeping our maps current and strive to deliver the most accurate and reliable information to our users.
Click the link above to get answers to just about any Maps.com customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Can I get a real live person at this phone number?
Even though this Maps.com number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:Voicemail Box. Leave a message for a call back.
Conclusion and closing notes
This is Maps.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Maps.com agent. This phone number is Maps.com's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Maps.com customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-430-7532 for, including Returns, Cancel order, Change order, Track order, Complaint and other customer support issues. The Maps.com call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Maps.com has 1 phone number. It's not always clear what is the best way to talk to Maps.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Maps.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Maps.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.