How Do I Cancel an Auto Payment with M&T Bank?

Log in to the M&T website and click My Account tab to cancel a recurring bill payment with M&T Bank. If you forgot your password, click the Forgot Your Password link and follow the instructions. Click Recurring Payments, and click Recurring Payments Manager. From there, you can view all your recurring bill payments and cancel any you have set up in your name.

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

If you're currently paying bills with recurring payments, it's important to regularly check the list of automatic payments you have authorized through M&T Bank. You can cancel any unnecessary add-ons that aren't serving any purpose. Here are the steps to cancel a recurring bill payment with M&T Bank.

1. Log In to Your M&T Bank Account

To log in to your M&T account, visit its website and click the Login button. Once you log in, you should see a dashboard that contains a list of your accounts and services.

2. Select the Bill Pay Page

Choose the Bills tab. Clicking this tab will take you to a page that shows the bills you have set up with automatic payments. You can also find this page by searching Payment Settings or Bill Payment Settings.

As long as you have an active login, you will see a list of bills you created with information, such as what they are for and when they are due.

3. Select the Recurring Payment You Want to Cancel

To stop a recurring payment, click Recurring Bill under the Bill Details for the item you want to modify. A drop-down menu will appear with options for canceling each bill. Select Cancel Payment. You can also choose from different ways to stop this bill from reoccurring.

You can choose Cancel Recurring, which gives you the option of keeping or deleting your account information with that company or Delete Account Info, which deletes all your account information with that company.

Select Change Recurring Amount. This option lets you either alter the recurring payment amount or cancel it altogether. After making one of these changes, ensure you hit Save before exiting this screen.

6. Confirm the Cancellation

After canceling any automatic bill payments with M&T Bank, you are responsible for ensuring you don't schedule any future transactions and ensuring those transactions do not occur. To prevent this from happening, double-check the cancellation process. This will ensure that all scheduled transactions are properly closed out.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel an Auto Payment with M&T Bank?

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