How Do I Cancel an Auto Payment with Fifth Third Bank?
Whether it's to take back control of your payments or because things have changed in your life, you can easily stop auto payments on your Fifth Third Bank account. You have the option to cancel recurring payments by logging into your online accounts, or you can call the Fifth Third Bank customer support line and request automatic drafts cease immediately.
Life happens, and changes sometimes need to be made to how we conduct business, which includes any auto payments we may have set up on an account. As a Fifth Third Bank customer, you may wonder, how do I cancel an auto payment with Fifth Third Bank? You can learn more about Fifth Third Bank's accounts and features by calling its customer service line here, and below are ways to cancel an auto draft on your account.
Canceling an Auto Payment at Fifth Third Bank
Suppose you no longer wish to have auto payments set up at Fifth Third Bank, or you want to establish a different payment method on an account. In that case, you can cancel existing authorizations via telephone or online.
Canceling Auto Payment Via Telephone
To cancel your Fifth Third Bank auto payments over the phone, call customer service here and provide the representative with the following information:
- Your full name
- The answers to your security questions
- Account number for the bill that is being paid each month
- Account number the payment is coming from
- Your request to cancel automatic payments
- The date you wish to request to be processed if not immediately
You may also be required to provide information on how the bill will be paid following the discontinuation of automatic drafts.
Canceling Auto Payments Online
Many people prefer to cancel their Fifth Third Bank auto payments online so they have a record of the request documented. To cancel recurring payments online, do the following:
- Log into your account from the Fifth Third Bank website.
- Go to "search and manage" under "payments" once you've clicked the "treasury management" tab.
- Select the account you wish to stop automatic payments from to turn these monthly drafts off.
- You can also go into "vendor management" and remove the account from your vendor list to ensure the auto drafts will not continue.
- If you are unable to cancel automatic payments online, call customer support here to walk you through the steps.
Canceling auto payments puts the burden back on you to make sure the payment is made on time each month, but it does give you greater control over your finances. For more information or assistance with canceling auto payments, contact Fifth Third Bank customer support here.
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