How Do I Delete an Existing Bill Pay Payee with Fifth Third Bank?

Fifth Third Bank, like many financial institutions, allows customers to set up automatic bill pay from their existing accounts. But, how do you delete a payee once that payment will no longer be coming out of your account? You can learn more about Fifth Third Bank's account features by contacting customer support here, and below are steps you can take to delete an existing payee.

Deleting An Existing Payee From Fifth Third Bank

There are two main ways to delete and existing payee from your account at Fifth Third Bank: through your online account access and through the payee.

Online Account Access

You can quickly remove someone from your Fifth Third Bank list of payees by doing the following steps:

1. Open the Fifth Third Bank website on your computer.
2. Log into your account.
3. Go to "Online Bill Pay."
4. Review your list of payees and select the one you wish to remove.
5. Click "Remove" to delete from the approved payees on your account.
6. Confirm you wish to remove the payee and save.

You can also call Fifth Third Bank customer support with assistance in removing a payee from your account. Also, after you have removed a payee, if the money is still drafted from your account, call customer support here to correct the error.

Removing Fifth Third Bank Through the Payee

You also have the option of removing the payee using your online account access with the business or organization you had automatic drafts with. To do this, follow the steps listed here:

1. Open the website for the payee. For example, if you had an automatic payment set up through your phone company, you would open that website.
2. Log into your account.
3. Go to "Manage Payments" or "Billing."
4. Open the payment methods saved in the account.
5. Select the Fifth Third Bank account you wish to stop automatic payments from.
6. Click "Delete" or "Remove" to remove this payment method.
7. You may be prompted to add a new payment method before Fifth Third Bank can be taken off the account.

When removing your Fifth Third Bank account at the payee's website, make sure you are not going to lose any benefits you may have from automatic payments such as plan discounts or other benefits.

Removing a payee from your Fifth Third Bank account is a quick and easy process by logging into your bank account or payee account and making a few clicks of the mouse. For more information or assistance, contact Fifth Third Bank customer support here.