Fifth Third Bank Customer FAQ

If you need to send money from your Fifth Third Bank account to another bank account, you can send it by wire transfer. A wire transfer is the fastest way to do it. Fifth Third Bank does not have any way of making a wire transfer online. Instead, you have to go to a physical bank location and request the right form, and get it submitted before the wire transfer cut-off time.

If your card is blocked due to too many invalid PIN attempts, you will need to reset it. You can do this by using the Fifth Third Bank's online banking portal. Log in to your account, go to the 'Service Center', and then find the 'Card Management' section. From there, you can unblock your card. If you forgot your PIN or have trouble accessing online banking, please visit a local branch or use the contact information here to speak with a bank representative. They will assist you in unblocking your card and resetting your PIN.

Fifth Third Bank offers Mobile Deposit, enabling you to deposit checks using a camera-equipped iOS or Android device. To deposit a check: 1. Download the Fifth Third Mobile Banking app if you haven't already. 2. Log in to your account via the app. 3. Select the "Deposit Checks" option. 4. Follow the on-screen instructions to photograph both sides of the check. 5. Select the account you'd like the funds deposited into. 6. Input the amount written on the check. 7. Once you're done, click "Deposit." The funds will typically be made available in accordance with Fifth Third Bank's Funds Availability Policy. Please be sure to keep your paper check until you verify that the deposit was successful.