Updated October 2, 2025

Loveivy.com Customer FAQ

Recent Loveivy.com Customer Questions

Help me with my Loveivy.com customer service issue

Customer Service

How can I determine my ring size?

There are several ways to find your ring size, such as measuring the diameter of a fitting ring and consulting a size chart, or...

Do you offer gift wrapping services?

Loveivy.com does not explicitly state if they provide gift wrapping services. They may have different packaging options that...

Is my personal information secure on your website?

Loveivy.com prioritizes the security of personal data using various safety measures, including encryption to protect sensitive...

What is your policy on jewelry care and maintenance?

Loveivy.com emphasizes the importance of jewelry care and maintenance to preserve its beauty and lifespan. The company advises...

Can I schedule an appointment for an in-person consultation?

Loveivy.com mainly functions online and does not normally schedule in-person consultations. Customers can easily browse and...

How can I track my order?

To track an order from Loveivy.com, customers should log into their account and check the order history for tracking details....

Do you offer free shipping?

Loveivy.com includes shipping policies on their website, often detailing free shipping options based on order value or...

Can I cancel or change my order after it has been placed?

Whether an order can be canceled or changed after placement at Loveivy.com depends on various factors. Generally, modifications...

What payment methods do you accept?

Loveivy.com usually accepts major credit and debit cards such as Visa, MasterCard, American Express, and Discover, along with...

What kind of jewelry does Loveivy.com sell?

Loveivy.com offers a diverse array of jewelry, including necklaces, bracelets, earrings, and rings that blend style with...

Do you offer personalized jewelry?

Loveivy.com does offer personalized jewelry, allowing for custom engravings, birthstones, and design choices to reflect...

What materials are the jewelry made of?

Loveivy.com features a diverse jewelry collection made from various materials, including precious metals like sterling silver,...

Is there a way to request a jewelry design?

Loveivy.com generally offers a selection of pre-designed jewelry products and may not specifically cater to custom design...

What is your return policy?

Loveivy.com has a customer-oriented return policy that allows returns within about thirty days, provided the items are unused...

Can I return or exchange personalized jewelry?

Personalized jewelry from Loveivy.com is usually non-returnable due to its custom nature. However, exceptions may exist for...

Do you offer a price match guarantee?

Loveivy.com does not explicitly state a price match guarantee on their site. It is best to explore their current website for...

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