Can I return or exchange personalized jewelry?

Yes, Loveivy.com understands that sometimes purchasing personalized jewelry online can be challenging. That's why we offer a hassle-free return or exchange policy for our customers. If you are not fully satisfied with your personalized jewelry, you can return it within 30 days of receiving it. Simply contact our customer service team, and they will guide you through the process. However, please note that personalized items have certain restrictions. If the item was customized with a name, initials, birthstone, or any other personalization, it can only be returned or exchanged if there is a defect or an error on our part. We strive to make sure our customers are happy with their purchase, and we are here to assist you throughout the return or exchange process.