Do I have to pay for return shipping?
Asked 6 months ago
Yes, Joss & Main offers free return shipping for most products. If you find that your purchase doesn't meet your expectations, you can initiate a return within a specific timeframe, typically 30 days. Joss & Main will cover the cost of return shipping and provide a prepaid return shipping label. However, there are a few exceptions to this policy. Bulky or oversized items may require additional fees for return shipping, which will be deducted from your refund. Additionally, some non-contiguous U.S. locations might have limited or no return shipping service available. In such cases, the customer might be responsible for arranging and covering the cost of return shipping. Please refer to the Joss & Main website or contact customer service for specific return policy details.
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