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Do I have to pay for return shipping?

Asked 2 years ago
Joss & Main typically requires customers to cover the cost of return shipping for items that are not defective or damaged. This means that if you decide to return an item for any reason other than a mistake on their part, you may be responsible for the shipping fees. It is always advisable to carefully review the return policy on the Joss & Main website for the most current and detailed information, as policies can occasionally change. Additionally, there may be specific guidelines regarding how to initiate a return and the timeframe within which returns must be made to ensure a smooth process. If you have questions about particular items or circumstances, these details can help provide clarity. You can find more information directly on their current web page.
Answered Aug 7th 2025

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