Customer Service

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Recently Reported Customer Problems

I can’t get my on line order to go through.
I have a purchase on ***** and my order number is *********** . We bought a lot of spor...
I got charged twice and the first order I never received one of my items and the money...
Please help me and tell me why when I go the Joann's at New Braunfel, TX the customer s...
I ordered fabric and thread on-line for in*store pick-up on ****. Received no response...
On Monday, May ** I called my local Vestal, NY store, after going online to order...
Wrong fabric, does not match packing slip! Need correct fabric Asap
My credit card has been double charged. Please review order ************ dated **********
I have been attempting to order fabric on line for curbside pickup. I get conflicting...
How insulting that Corporate's new policy reduces pay, close to minimum wage, for all...
My order was cancelled and I want to know why.
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Get help with my issue Customer Reviews


You are looking up customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. also goes by or is associated with the names Jo-Ann Stores, LLC, JOANN Fabric & Craft. They are considered to be part of the following sectors and industries: Consumer Discretionary, Consumer Durables & Apparel, Consumer Goods. is associated with terms like private, consumer goods, e-commerce, b2c by their customers and industry analysts. They are similar to companies like Reebok, American Girl, Herff Jones, Nebraska Furniture Mart, Thule, Yankee Candle. They employ 2,585 people according to customers in the know. Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Citibank Customer Service page. Or take a look at our PayPal Customer Service page. We may not quite have as much of this available for customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.

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