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Handsontools.com Customer FAQ

Top Answers & How-to Guides

What is Handsontools.com's Phone Number?

The question we are asked most often is about how to talk to Handsontools.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Handsontools.com Customer Questions

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Store and Policies

What is the return policy?

Handsontools.com provides a return policy allowing most products to be returned within thirty days if they are unused and in...
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What is your warranty policy?

Handsontools.com has a varied warranty policy based on product categories and manufacturers. It typically covers defects and...
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Do you have a physical store location?

Handsontools.com is primarily an online retailer without physical store locations. This allows for a wider product selection...
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Order Information

How long does shipping usually take?

Shipping times from Handsontools.com depend on the chosen method, location, and product availability. Generally, standard...
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Can I track my order?

Yes, orders from Handsontools.com can be tracked. Customers receive an email with tracking details after processing, and they...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Handsontools.com, modifying or canceling it can be challenging due to the quick processing time. If...
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What if the item I received is damaged or defective?

If an item from Handsontools.com arrives damaged or defective, customers should first inspect it and document any issues,...
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Payment and Shipping

What payment methods do you accept?

Handsontools.com accommodates various payment methods, typically accepting major credit cards such as Visa and MasterCard, and...
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Do you offer international shipping?

Handsontools.com mainly serves customers in the United States, but may accommodate international orders. They do not clearly...
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Are there any discounts or promotions available?

Handsontools.com frequently provides various discounts and promotions, like seasonal sales and special offers on selected...
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Product Information

Are the products on your website new or used?

Handsontools.com mainly features new tools and equipment for various users, including both professionals and hobbyists. While...
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Can I order replacement parts?

Customers can indeed order replacement parts via Handsontools.com, which offers a wide variety of parts for different tools. To...
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