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Guitar Center Customer FAQ

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What is Guitar Center's Phone Number?

The question we are asked most often is about how to talk to Guitar Center customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Guitar Center Customer Questions

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Returns and Policies

What is Guitar Center's return policy?

Guitar Center allows returns within typically thirty days of purchase for most items, requiring original packaging and proof of...
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Can I return an item bought online to a physical store?

Items bought online from Guitar Center can generally be returned at a physical store. Conditions apply, such as keeping the...
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What is the price match policy at Guitar Center?

Guitar Center's price match policy allows them to match prices from authorized dealers for identical, in-stock items, provided...
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What is your warranty policy for instruments and gear?

Guitar Center's warranty policy typically offers a manufacturer's warranty for new instruments and gear, lasting from one to...
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What is the policy on returning used or vintage instruments?

Guitar Center has specific policies for returning used or vintage instruments, typically allowing returns within thirty days if...
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Financing and Discounts

Do you offer financing options for purchases?

Guitar Center provides various financing options to ease the purchase of instruments and gear. These include promotional...
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Do you offer any student discounts?

Guitar Center does offer discounts and promotions for students, which can differ by location and time. Students may receive...
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Gift Cards and Events

Are gift cards available for purchase and use online?

Guitar Center provides the option to buy digital gift cards online for convenient gifting. These gift cards can be easily...
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How can I find out about upcoming music events and workshops?

To stay updated on music events and workshops, regularly check the events section on Guitar Center's website, subscribe to...
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Products and Inventory

What brands does Guitar Center carry?

Guitar Center stocks a vast array of brands catering to all musicians, including Yamaha, Fender, Gibson, and Roland for...
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How do I know if an item is in stock at my local store?

To find out if an item is available at a local Guitar Center, you can visit their website and search for the product. By...
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Services Offered

Do you offer repairs and maintenance services for instruments?

Guitar Center provides a range of repair and maintenance services for various musical instruments, including guitars, brass,...
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Can I rent musical instruments or equipment from Guitar Center?

Guitar Center does provide rental services for musical instruments and equipment, suitable for musicians or bands needing gear...
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Do you provide lessons at Guitar Center?

Guitar Center offers a variety of lessons for different instruments, catering to musicians at all levels. Instruction is...
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What should I do if I have an issue with a rental item?

In case of a rental item issue from Guitar Center, customers should first check the rental agreement and policies. Document any...
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