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Can I return an item bought online to a physical store?

Asked 2 years ago
Yes, items purchased online from Guitar Center can typically be returned to a physical store location. However, it is important to note that there may be specific conditions or procedures to follow. Generally, the item should be in its original condition, along with the packing materials and any included accessories. Furthermore, customers need to bring a copy of their order confirmation or receipt, which helps facilitate the return process. Guitar Center aims to make returns as easy as possible, and returning an online purchase in-person can often expedite the process. It is advisable to check the return policy on the Guitar Center website, as they may provide detailed guidelines regarding time frames for returns, exchanges, and any items that might have special return conditions, such as opened software or personalized products. Additionally, for the most accurate and specific information regarding your return, visiting the current Guitar Center web page for any updates or store-specific policies is recommended.
Answered Aug 15th 2025

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