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Gold's Gym Customer FAQ

Top Answers & How-to Guides

How do I Contact Gold's Gym Customer Service?

The question we are asked most often is about how to talk to Gold's Gym customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Gold's Gym offer corporate or group membership discounts?

Yes, Gold's Gym does offer corporate and group membership discounts. We understand the importance of promoting a healthy lifestyle...
Ask any question you have about Gold's Gym customer service, get an answer now.

Recent Gold's Gym Customer Questions

How do I cancel my gym membership

To cancel your Gold's Gym membership, you typically need to visit the gym location where you signed up or check with the membership services team. It's important to review the terms of your membership agreement, as there may be specific cancellation policies and requirements to follow. If applicable, ensure you complete any necessary forms and understand any fees that may be associated with cancellation.
Asked Sep 12, 2024 1:28 AM

how do I cancel my membership to Gold's Gym

To cancel your membership at Gold's Gym, you typically need to provide written notice. Make sure to check the specific terms and conditions of your membership for detailed instructions. It may also be helpful to contact your local Gold's Gym for assistance.
Asked Aug 5, 2024 4:39 PM

how to replace the belt on a golds gym power spin 290

To replace the belt on a Gold's Gym Power Spin 290, first, remove the screws from the motor cover and take off the cover. Then, loosen the tension on the rear roller and remove the belt from the rollers and the motor pulley. Once the belt is off, slide the replacement belt onto the rollers and motor pulley. Afterward, adjust the tension on the rear roller until the belt is snug but not too tight. Lastly, reinstall the motor cover and tighten the screws. Make sure to turn off and unplug your machine before starting any repair works for safety reasons.
Asked May 2, 2024 10:09 PM

Account went to collections want to pay it off

It's great to hear that you're eager to clear your account balance with Gold's Gym! You should reach out directly to the collections agency that contacted you. They generally provide a phone number and payment options in their initial contact. Always remember, once you've settled your account, to request a written statement indicating that your debt has been paid in full. Please do not send any payments directly to Gold's Gym, as they no longer own the debt once it's passed on to collections.
Asked Mar 13, 2024 7:29 PM

I need help with a billing issue in order to get a refund

We recommend reaching out directly to the Gold's Gym location where your membership is based for help with billing issues. The staff there will be able to check your account details and guide you through their particular refund policy and process. It might also be helpful to have your membership ID and relevant payment receipts ready to share with them to expedite the process.
Asked Mar 8, 2024 7:41 PM

Help me with my Gold's Gym customer service issue

Membership Options

What are the membership options available at Gold's Gym?

Gold's Gym offers a variety of membership options to cater to individual needs. Our most popular option is the standard membership,...

Location Access

Can I use my membership at any Gold's Gym location?

Yes, Gold's Gym offers a convenient membership option that allows you to use your membership at any of our locations worldwide. With...

Personal Training

Are personal training sessions included in the membership fee?

No, personal training sessions are not included in the membership fee at Gold's Gym. Personal training sessions are considered an additional...

Operating Hours

What are the operating hours of Gold's Gym?

Gold's Gym operates with flexible hours to accommodate diverse schedules and ensure convenience for our members. We understand the...

Cancellation Policy

Is there a cancellation fee for terminating my membership?

Yes, there is a cancellation fee for terminating your membership at Gold's Gym. The exact fee may vary depending on your membership...

Group Fitness

Are group fitness classes included in the membership?

Yes, group fitness classes are included in your Gold's Gym membership. We believe in the power of group workouts to motivate and challenge...

Age Restrictions

Are there any age restrictions for joining Gold's Gym?

There are no specific age restrictions for joining Gold's Gym. We welcome individuals of all ages to become members and work toward...

Amenities

What amenities are available at Gold's Gym?

Gold's Gym offers a wide range of amenities to enhance your fitness experience. Our state-of-the-art facilities include top-quality...

Guest Policy

What is the guest policy at Gold's Gym?

Gold's Gym welcomes guests to experience our fitness facilities. The guest policy at Gold's Gym allows members to bring guests, who...

Membership Discounts

Does Gold's Gym offer corporate or group membership discounts?

Yes, Gold's Gym does offer corporate and group membership discounts. We understand the importance of promoting a healthy lifestyle...
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