SwagBucks Customer FAQ

If Swagbucks is not updating your personal information, please ensure that you are entering the information correctly and meeting any necessary requirements for updates. Sometimes, there may be a delay in processing changes. If the issue persists, check back later or follow any guidance provided on your account page. If you need assistance, there is a link to the most up-to-date contact information right here on this page.

To change your account information on SwagBucks, log into your account, navigate to the account settings or profile section, and update the desired information such as email, password, or personal details. Ensure you save any changes made.

Monopoly GO Swagbucks might not be showing in your Pending SB for several reasons. It could be due to a delay in tracking the activity, or you might not have met all the requirements to earn the Swagbucks. Please ensure you’ve completed all tasks as specified, and consider any potential time-frame issues for the rewards to appear.

We're sorry to hear that you're having trouble redeeming your SwagBucks rewards. It's important to note that all reward redemptions are manually reviewed for compliance with SwagBucks' terms of use. This process usually takes up to 10 business days. However, if it's been over a month, there may be a problem. We recommend double-checking your email for any communications from SwagBucks regarding this issue. If there's nothing there, consider resubmitting the redemption request. If the issue persists, unfortunately, you will want to contact SwagBucks customer support for assistance with this matter. They'll be able to look into your individual account and handle any potential issues.

We're sorry to hear about your issue with SwagBucks. There may be times when rewards take longer to appear in your account. Some offers may take up to 32 days for SwagBucks (SB) to credit. If it takes longer than the estimated time, make sure you have completed all the requirements of the offer and check if you have ad-blocking software that could interfere. If everything is in order but you still haven't been rewarded, we recommend you to directly consult with the third party who manages the offer. If you are not credited after the indicated wait time, they may require the confirmation email as proof for the SB you earned. Please make sure you keep all proof of your completed offer.