How Do I Return an Item to Gap from Their Black Friday Sale?

This guide explains how Gap customers can return an item they purchased from the Black Friday sale. If you have recently bought an item from Gap, this article will help you. The guide explains which items are not eligible for a return, how to initiate a return via mail and in-store, and what you should do if these steps don't work.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

If you have purchased an item in the Gap Black Friday sale, but you need to return the product, this article could help you.

You're a customer at Gap because the company makes good quality clothing that suits your style. However, there is an issue with one of the products you purchased in the company's Black Friday sale, and you want to return it, but you are unsure how.

Luckily, initiating a Gap return after their Black Friday sale is a simple process that can be completed via mail or in-store.

To discover how you can return an item to Gap from their Black Friday sale, follow this guide.

Ensure Your Item Can Be Returned

You'll be glad to know that Black Friday purchases from Gap have the same returns policy as regular purchases. However, not every item is eligible for a return.

Gap operates a 45-day returns policy for all items. Therefore, if you purchased your product more than 45 days ago, you cannot return the item.

Additionally, if you have purchased underwear, swimwear, or jewelry, your item must still have the hygiene sticker attached to be eligible for a return.

Initiate Your Gap Return Via Mail:

If you have confirmed that the product you purchased from the Gap Black Friday sale is indeed eligible for a return, you can proceed with the returns process.

To return a product by mail, you must locate your prepaid shipping label. If you purchased the item online, you will have received a prepaid shipping label with your invoice. However, if you paid in-store, or you cannot locate your prepaid shipping label, you will need to print a new one from the website.

You can find a new shipping label on the Gap website by scrolling to the lower navigation bar and selecting the "Returns" hyperlink under the "Customer Support" heading. Then, click on the "Returning Items By Mail" dropdown menu and select the "Interactive Returns Process" hyperlink. You will then be transferred to a new page where you need to enter your order number and email address and click on the "Next" button. You should then be sent a shipping label that you can print off.

Once you have your label, package your item securely, including the packing slip, and then affix the shipping label to the outside of the parcel. After packaging your item securely, you can drop it to your local U.S. Postal Service location for shipping.

Returning an Item In-Store:

It is also possible to return the item you purchased from the Gap Black Friday sale in-store. To so do, visit your nearest Gap location and take with you the item you wish to return and your invoice or shipping confirmation email. Then, explain to the in-store staff why you would like to return the product.

Providing the item is eligible for a return, the in-store team will issue your return and refund immediately.

If This Doesn't Work:

If, after following these steps, you are still unsure of how to return an item to Gap from their Black Friday sale, contact the company directly.

You can find the customer service contact details for Gap on the GetHuman website.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Return an Item to Gap from Their Black Friday Sale?

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