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Fye.com Customer FAQ

Top Answers & How-to Guides

What is Fye.com's Phone Number?

The question we are asked most often is about how to talk to Fye.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Fye.com customer service, get an answer now.
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Recent Fye.com Customer Questions

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Payment and Orders

What payment methods are accepted?

Fye.com provides multiple payment options for customers, including major credit cards like Visa, MasterCard, American Express,...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Fye.com, there are limited options to cancel or modify it due to rapid processing. Customers should...
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Do you have a price matching policy?

Fye.com has a price matching policy that allows matching competitor prices, but it comes with specific terms and conditions....
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Shipping Information

How long does shipping take?

Shipping times on Fye.com depend on factors like method, destination, and season. Standard shipping usually takes three to...
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Can I track my order?

Yes, tracking your order is possible through Fye.com. Once shipped, you will receive an email with a tracking number, which you...
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Do you offer international shipping?

Fye.com primarily serves U.S. customers, but international shipping may be offered under certain conditions. Shoppers should...
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Can I reserve items online for in-store pickup?

Yes, Fye.com allows customers to reserve items online for in-store pickup. By selecting items online and choosing the in-store...
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Returns and Refunds

What is your return policy?

Fye.com offers a clear return policy allowing returns within thirty days of purchase, ensuring items are unopened and...
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What should I do if I receive a wrong item?

If an incorrect item is received, first verify your order and packing slip to confirm the error. Next, check Fye.com for return...
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Are digital products refundable?

Refund policies for digital products at Fye.com often depend on the item and circumstances, commonly making them non-refundable...
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Products and Services

Are all products brand new?

Fye.com provides a mix of both brand new and pre-owned products, including music, movies, and video games. Customers can easily...
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Do you have a rewards program for loyal customers?

Fye.com features a rewards program for loyal shoppers that allows earning points on purchases, redeemable for discounts....
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How do I leave a review for a product?

To leave a review on Fye.com, first find the product on their website. Scroll to the customer review section to rate the...
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We look to the Fye.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fye.com issues reported to GetHuman
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