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Are digital products refundable?

Asked 4 months ago
Refund policies for digital products at Fye.com can vary based on the specific item and the circumstances surrounding the purchase. Generally, it is common for digital products, such as music, movies, or video games, to be non-refundable once they have been downloaded or accessed. This is primarily due to the nature of digital content, as it can be easily copied and retained after purchase. However, if there are issues related to the purchase or access to the digital product, customers may have options available to them. It is advisable for customers to review the specific terms and conditions associated with their purchase on the Fye.com website, as these will provide detailed information regarding refunds. For the most current and specific policies, checking the relevant sections of the Fye.com website is recommended. This can help clarify any questions about digital product refunds.
Answered Aug 11th 2025

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