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Directbuylighting.com Customer FAQ

Top Answers & How-to Guides

What is Directbuylighting.com's Phone Number?

The question we are asked most often is about how to talk to Directbuylighting.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I modify or cancel my order after it has been placed?

Once an order has been placed on Directbuylighting.com, modifications or cancellations may be possible depending on the order's status....
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Order Tracking

How do I track my order?

To track your order, simply log in to your account on our website. From there, you can view the status of your order and track its...
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Damaged Products

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team as soon as possible. We will work with you...
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Shipping

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States. Whether you're purchasing a single item or multiple products, there...
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Payment Methods

What payment methods do you accept?

At Directbuylighting.com, we strive to make the purchasing process convenient for our customers. Therefore, we accept various payment...
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Returns and Exchanges

Can I return or exchange a product?

Yes, at Directbuylighting.com, we offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase,...
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Warranty Policy

What is your warranty policy?

At DirectBuy Lighting, we provide a comprehensive warranty policy to ensure customer satisfaction. Our products are backed by a generous...
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Promotions

Are there any discounts or promotions available?

Yes, Directbuylighting.com frequently offers discounts and promotions on various lighting products. We believe in providing our customers...
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Cancellation Policy

What is your cancellation policy?

Our cancellation policy at DirectBuy Lighting allows customers to cancel their orders within 24 hours of placing it. If the cancellation...
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Bulk Pricing

Do you offer bulk or wholesale pricing?

Yes, we offer bulk and wholesale pricing at Directbuylighting.com. We understand that customers may require large quantities of lighting...
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Order Modifications

Can I modify or cancel my order after it has been placed?

Once an order has been placed on Directbuylighting.com, modifications or cancellations may be possible depending on the order's status....
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Help me with my Directbuylighting.com customer service issue

Ask any question you have about Directbuylighting.com customer service. We will do our best to get you answers right away.
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