What is your warranty policy?

At DirectBuy Lighting, we provide a comprehensive warranty policy to ensure customer satisfaction. Our products are backed by a generous warranty period, guaranteeing that they are free from defects in material and workmanship. Depending on the product, the warranty duration may vary, but rest assured, we adhere to industry standards. If you encounter any manufacturing defects or performance issues within the specified warranty period, simply contact our customer support team. We will promptly assist you in troubleshooting the problem or provide a replacement product if necessary. Please note that our warranty does not cover damage caused by improper use, installation, or natural wear and tear. We stand behind the quality of our products and strive to provide the best service to all our valued customers.