What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible. We will work with you to resolve the issue and provide a replacement or refund if necessary. Please include your order number and details about the condition of the product to expedite the process. Your satisfaction is our top priority, and we are here to assist you with any problems that may arise with your purchase. Thank you for shopping with Directbuylighting.com.
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