Can I modify or cancel my order after it has been placed?

Once an order has been placed on Directbuylighting.com, modifications or cancellations may be possible depending on the order's status. We understand that circumstances can change, and we strive to accommodate our customers to the best of our ability. However, as we aim to process orders quickly and efficiently, modifications or cancellations may only be feasible if the order has not yet been dispatched. We recommend contacting our customer support team as soon as possible to discuss any required changes. They will assess the order's current status and advise you accordingly. Please note that once an order has been shipped, it cannot be modified or canceled. We appreciate your understanding in this matter and are dedicated to providing the best customer service experience possible.