Crypto.com Customer FAQ

If you mistakenly sent funds to your Crypto.com account, it’s important to reach out for assistance. There is a link to the most up-to-date contact information right here on this page that can guide you on how to resolve this issue.

To get a physical card delivered from Crypto.com, you need to apply for a card through the Crypto.com app. After completing your application and verifying your identity, you can choose a card tier that suits your needs. Once approved, your card will be processed and sent to your registered address. You will receive tracking information to monitor the delivery status.

There could be several reasons why your $10 USD Coin deposit isn’t showing in your wallet. First, ensure that the transaction was confirmed on the blockchain. It may take some time for deposits to reflect in your account, especially during network congestion. Additionally, check if you are viewing the correct wallet. If the issue persists, reviewing your transaction history for any errors or pending deposits might help.

Errors with the passkey during fund transfers often occur due to incorrect entries or issues with your device. Double-check that you are entering the correct passkey and that no extra spaces or characters are included. Ensure that your device has a stable internet connection as well. If the problem persists, it may be helpful to restart the app or device to resolve any temporary glitches.

If your bank does not recognize a payment made through Crypto.com, you can check for common issues such as payment limits or restrictions. Ensure that your banking details are correctly linked to your Crypto.com account. Additionally, Crypto.com employs various security measures that may have flagged the transaction. It can help to review your transaction history in the app for details and follow up accordingly. For specific assistance, there is a link to the most up-to-date contact information right here on this page.