What is Crabtree and Evelyn's return policy?

Crabtree & Evelyn's return policy aims to provide customer satisfaction. If you are dissatisfied with your purchase from their website or stores, you can return the product within 30 days of purchase for a refund, exchange, or store credit. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. However, certain products such as gift cards, personalized items, and sale merchandise may not be eligible for return. Online purchases can be returned via mail by following the instructions on their website or returned in-store. Crabtree & Evelyn strives to address any concerns promptly and ensures customer contentment with their purchase experience.