Can I cancel or change my order after it has been placed?

Crabtree & Evelyn generally understands that customers may need to modify or cancel their orders after placement. However, once an order is confirmed, it is often processed rapidly to ensure timely delivery, which can limit changes or cancellations. The ability to amend or cancel an order may depend on the specific point in the processing timeline. If an order is still in the processing stage, there may be options available to you. It is advisable to check the current web page to explore specific policies related to order modifications and cancellations. Additionally, some information about order management might be provided directly on the support section of their website. Customers are encouraged to review these guidelines for the most accurate and up-to-date information regarding their orders, including any potential options for changes or cancellations.