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Crabtree & Evelyn Customer FAQ

Top Answers & How-to Guides

How do I Contact Crabtree & Evelyn Customer Service?

The question we are asked most often is about how to talk to Crabtree & Evelyn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on shipping certain products?

Yes, there are certain restrictions on shipping certain products. Crabtree & Evelyn complies with all applicable laws and regulations...
Ask any question you have about Crabtree & Evelyn customer service, get an answer now.
Contact Crabtree & Evelyn customer service

Order Tracking

How Do I Track My Order with Crabtree and Evelyn?

In order to track a Crabtree and Evelyn, you'll first what to login to your account at Crabtree-Evelyn.com. After logging in, go to...
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How long does it take to receive my order?

At Crabtree & Evelyn, we strive to ensure timely order delivery. The duration for receiving your order may vary depending on various...
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Return Policy

What is Crabtree and Evelyn's return policy?

Crabtree & Evelyn's return policy aims to provide customer satisfaction. If you are dissatisfied with your purchase from their website...
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Can I return a product if I am not satisfied with it?

Yes, you can return a product if you are not satisfied with it. At Crabtree & Evelyn, we believe in ensuring our customers' satisfaction....
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Order Management

Can I cancel or change my order after it has been placed?

Yes, you may cancel or make changes to your order if it has not yet been shipped. To do so, please contact our customer service team...
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Payment Methods

What payment methods does Crabtree and Evelyn accept?

Crabtree and Evelyn accepts multiple payment methods for your convenience. We aim to make your shopping experience as seamless as possible....
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Shipping

Do you offer international shipping?

Yes, we offer international shipping services. At Crabtree & Evelyn, we believe that everyone around the world should have access to...
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Are there any restrictions on shipping certain products?

Yes, there are certain restrictions on shipping certain products. Crabtree & Evelyn complies with all applicable laws and regulations...
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Promotions

Are there any promotional discounts or offers available?

Yes, Crabtree & Evelyn frequently offers promotional discounts and exciting offers to provide customers with value and savings. We...
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Gift Services

Does Crabtree and Evelyn offer gift wrapping services?

Yes, Crabtree & Evelyn offers gift wrapping services. We understand the importance of presenting a beautifully wrapped gift to make...
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Animal Testing

Are any of Crabtree and Evelyn's products tested on animals?

No, none of Crabtree & Evelyn's products are tested on animals. We are committed to the ethical treatment of animals and ensuring that...
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Newsletter

Can I sign up for a newsletter to receive updates and promotions?

Yes, you can sign up for our newsletter and receive regular updates and promotions from Crabtree & Evelyn. By subscribing to our newsletter,...
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Help me with my Crabtree & Evelyn customer service issue

Ask any question you have about Crabtree & Evelyn customer service. We will do our best to get you answers right away.
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