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Crabtree & Evelyn Customer FAQ

Top Answers & How-to Guides

How do I Contact Crabtree & Evelyn Customer Service?

The question we are asked most often is about how to talk to Crabtree & Evelyn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Crabtree & Evelyn Customer Questions

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Order Tracking and Shipping

How Do I Track My Order with Crabtree and Evelyn?

In order to track a Crabtree and Evelyn, you'll first what to login to your account at Crabtree-Evelyn.com. After logging in,...
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Do you offer international shipping?

Crabtree & Evelyn does offer international shipping, but its availability varies by country. For accurate shipping details,...
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How long does it take to receive my order?

The time it takes to receive an order from Crabtree & Evelyn depends on the shipping method and destination. Typically,...
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Are there any restrictions on shipping certain products?

Crabtree & Evelyn imposes shipping restrictions on certain products, especially those containing specific ingredients or...
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Returns and Cancellations

What is Crabtree and Evelyn's return policy?

Crabtree & Evelyn allows returns within thirty days of receipt for unused items in original packaging, requiring a copy of the...
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Can I cancel or change my order after it has been placed?

Crabtree & Evelyn typically allows for modifications or cancellations of orders, but the rapid processing after confirmation...
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Can I return a product if I am not satisfied with it?

Crabtree & Evelyn offers a customer-friendly return policy for unsatisfactory products, allowing returns within a set timeframe...
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Payments and Discounts

What payment methods does Crabtree and Evelyn accept?

Crabtree & Evelyn accommodates various payment methods including major credit and debit cards like Visa and MasterCard, as well...
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Are there any promotional discounts or offers available?

Crabtree & Evelyn regularly provides various promotional deals that may change based on seasons or product launches. Customers...
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Can I sign up for a newsletter to receive updates and promotions?

Yes, individuals can subscribe to a newsletter for updates and promotions from Crabtree & Evelyn. The sign-up option is...
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Product Information and Services

Does Crabtree and Evelyn offer gift wrapping services?

Crabtree & Evelyn does offer gift wrapping services that elevate the presentation of their products, making them ideal for...
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Are any of Crabtree and Evelyn's products tested on animals?

Crabtree & Evelyn is committed to being cruelty-free, meaning they do not test their products on animals and use alternative...
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We look to the Crabtree & Evelyn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Crabtree & Evelyn issues reported to GetHuman
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