Can I return a product if I am not satisfied with it?

Yes, you can return a product if you are not satisfied with it. At Crabtree & Evelyn, we believe in ensuring our customers' satisfaction. If for any reason you are not happy with your purchase, you have the option to return the product. Please contact our customer service team within 14 days of receiving your order to initiate the return process. The product must be in its original condition, unopened, and accompanied by the original packaging and receipt. Our team will guide you through the return procedure and assist in issuing either a refund or a replacement, based on your preference. We strive to provide a hassle-free shopping experience and are committed to resolving any concerns you may have.