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What is the warranty on Cole Haan products?

Asked 2 years ago
Cole Haan offers a warranty that reflects its commitment to quality and customer satisfaction. Typically, the warranty period for Cole Haan products is one year from the date of purchase. This warranty generally covers manufacturing defects in materials and workmanship while excluding damage caused by normal wear and tear, improper care, or accidents. The warranty allows customers to seek assistance if they encounter issues related to the workmanship or materials of the product within the specified time frame. However, it is essential for customers to keep their original proof of purchase, such as a receipt or an order confirmation, as this may be required to process warranty claims. It is also important to note that the warranty policies may vary slightly depending on the specific type of product, such as shoes, bags, or accessories. Therefore, customers are encouraged to review the specific warranty information that is often available on the product's care labels or packaging. Customers seeking more details regarding warranty claims and procedures may find the most accurate information on the current Cole Haan website. The website usually has a dedicated section addressing warranties and returns, which can offer guidance on what steps to take if one needs to utilize the warranty for a Cole Haan product.
Answered Oct 20th 2025

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