What is the return policy for Cole Haan products?

At Cole Haan, we want you to be completely satisfied with your purchase. We offer a hassle-free return policy for our products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt. The item must be in its original condition, unused, and with all the tags attached. Returns can be made through our online portal or by visiting any of our Cole Haan stores. Refunds will be credited back to the original form of payment. Please note that personalized and final sale items are not eligible for return. For further information or assistance with the return process, please contact our customer service team.