Can I exchange a product at a Carter's, Inc. store?

Yes, customers can exchange a product at any Carter's, Inc. store. When making an exchange, customers are required to provide a valid proof of purchase, such as a receipt, within 90 days of the original purchase. The product being exchanged must be in its original condition, with all tags and packaging intact. If the desired item is of a higher value, customers will need to pay the difference in price. However, if the product to be exchanged is of a lower value, customers will not receive any monetary refund. Exchanges can only be made for products within the same brand and can be done at any Carter's, Inc. store location, subject to availability.